Below is our official policy.
This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.
Note: the privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites.
We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill you specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.
Bike Monkey does not use cookie tracking technology on our website to record information about you or the sites you've visited. We have stopped using Google Analytics to record our site traffic, and have instead switched to a privacy-centric non-cookie platform called Plausible. You may learn more about Plausible here.
We do use Cookie tracking information in our online store to help us understand how best to reach new audiences with our rad merchandise.
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is never provided to these companies for marketing purposes.
Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings. We will never share your personal contact information with event partners or sponsors without you expressly asking us to do so. By participating in one or more of our events, or by signing up to be on any of our mailing lists, or by signing up to participate as a volunteer you are agreeing to share your information with Bike Monkey and only Bike Monkey. Simple.
If you have any questions, concerns, or comments about our privacy policy you may contact us using the information at the bottom of our homepage.
We are unable to process refunds for event registrations. However, for most of our events we do allow you to transfer your registration to another person within 7 days of the event. There is an administrative fee imposed for registration transfers.
Send all transfer requests to info@bikemonkey.net.
